Item(s) may be returned for a refund with 7 days of receipt. You must contact us at email@example.com to request a return within this time period. Returns must be unworn, undamaged and/or unaltered with all tags attached and original packaging. In the event that damage occurs in transit or if you discover any defect in the manufacture, please contact us within 7 days of receipt via email at firstname.lastname@example.org. We will provide instructions on how to send return items. Returns must be received back at RAPP Black within 15 days from the date your order shipped from us. NOTE SHIPPING FEES ARE NON-REFUNDABLE AND WE DO NOT PROVIDE RETURN SHIPPING LABELS. RETURN METHOD AND COST IS THE RESPONSIBILITY OF PURCHASER. We do recommend UPS or Fedex.
To receive an Exchange you must contact us at email@example.com within 14 days of receipt of order. All exchanges must be received back at RAPP Black within 30 days of the date your order shipped from us (the date and time you received your shipping/tracking email). Exchanges must be unworn, unaltered, undamaged with all tags attached and original packaging. We will provide a Return Shipping Label For Exchanges Only and it is the Purchaser's Responsibility to package shipment well to avoid damage in transit and to provide Shipment to a Local UPS driver or UPS store. You exchanged item will ship once the original item is received.
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